Frequently Asked Questions
If you have any questions that are not addressed below, feel free to contact us and leave us a message!
Can I still play if I am not a member?
Guest and Visitors to the club are more than welcome but are required to pay a guest fee.
See the ‘Memberships and Fees’ button for more information.
What are my payment options?
Are the Club facilities available for special events?
Yes! Our receptionists ould be more than happy to descuss rental fees with you. We have hosted card parties, birthday parties and special events and tournaments.
Would you help me find a playing partner?
Most certainly! We recommend that new members take one lesson with our head pro in order to be ‘rated’. He can provide you with information as to which members would be best suited for you to play. You can also check our Club News – Bulletin Board or the ‘Online Booking > Find a Partner which will provide you with information on members looking for matches. You can contact these members to directly to arrange a match. You will find our members very friendly and eager to play!
If the weather is bad and I can't make it down to the club to play, will I still be charged the court fee?
Unfortunately, everyone has a varying opinion regarding weather conditions. We recommend you contact the Club for an update on current court playability and/or closures. In severe weather the club would be closed and no court fees would be charged.
Can I cancel a previous court reservation?
We ask that you provide 24hrs (minimum) notice when cancelling a reservation. if you cancel the booking with less than the requested 24hrs notice or fail to show up at the reservation time, and we cannot rebook the court, you will be charged the court fee. You do have the option of finding a replacement player to avoid being charged.
Do the courts need to be reserved before playing?
Although we do sometimes have players ‘drop in’ to play without a reservation, we strongly recommend that courts and playing time be booked in advance (either in person, by calling our staff or using our Rosedale Tennis Club Online Booking portal. Courts can be reserved for 60 minutes or 120 minutes per reservation. Court times may be extended depending on availability.
In the Summer season (Apr 1st to Oct 31st) the outdoor courts are also available and there is a better chance of securing a last minute booking. Please note – there are times that even these courts become fully booked.
Can I book a lesson with one of your coaching staff?
There are two ways to schedule private/semi-private lessons with one of our coaching staff.
1. Click on the Coaches menu tab, select a coach then contact them directly via their email link.
2. Using the on-line booking menu option you can select “Book a Pro” as your opponent. You can then select a coach from the drop down menu.
There is a minimum, 48 hour in advance and 48 hour cancellation policy for this feature